![Q&A: Ben Cotton, Executive Director of Retention & Customer Experience at The New York Times | by Meena Lee | The Idea | Medium Q&A: Ben Cotton, Executive Director of Retention & Customer Experience at The New York Times | by Meena Lee | The Idea | Medium](https://miro.medium.com/v2/resize:fit:1400/1*pUblNz1XScRmJT3mU6QqBw.jpeg)
Q&A: Ben Cotton, Executive Director of Retention & Customer Experience at The New York Times | by Meena Lee | The Idea | Medium
![Photo : Ben Cotton - Photocall de la série "The Same Sky" à l'occasion du MIPCOM à Cannes, le 17 octobre 2016. © Bruno Bebert/Bestimage - Purepeople Photo : Ben Cotton - Photocall de la série "The Same Sky" à l'occasion du MIPCOM à Cannes, le 17 octobre 2016. © Bruno Bebert/Bestimage - Purepeople](https://static1.purepeople.com/articles/2/20/61/12/@/2740089-ben-cotton-photocall-de-la-serie-the-1200x0-1.jpg)
Photo : Ben Cotton - Photocall de la série "The Same Sky" à l'occasion du MIPCOM à Cannes, le 17 octobre 2016. © Bruno Bebert/Bestimage - Purepeople
![Ben Cotton arrives on the red carpet at the National Geographic Channel 'MARS' New York Premiere on October 26, 2016 in New York City Photo by John Angelillo/UPI Stock Photo - Alamy Ben Cotton arrives on the red carpet at the National Geographic Channel 'MARS' New York Premiere on October 26, 2016 in New York City Photo by John Angelillo/UPI Stock Photo - Alamy](https://c8.alamy.com/comp/TYRJH4/ben-cotton-arrives-on-the-red-carpet-at-the-national-geographic-channel-mars-new-york-premiere-on-october-26-2016-in-new-york-city-photo-by-john-angelilloupi-TYRJH4.jpg)